Cancellations
To cancel an appointment, please email us.
Our Cancellation Policy
Free Cancellations: You may cancel your appointment without any charge up to one week prior to your scheduled time. Your deposit will be fully refunded if you cancel within this period.
Payment Requirement: Full payment is required one week before your consultation to secure your booking.
Late Cancellations: Cancellations made within one week of your appointment will incur a late cancellation fee of £75, or the forfeiture of your deposit.
Same-Day Cancellations: Unfortunately, cancellations made on the day of your appointment are non-refundable.